Every commercial space needs to be kept clean for the sake of hygiene and professionalism. In case you do not have ready staff to deal with this aspect of your business, the next alternative is to hire a cleaning team. But how do you get started with all that and how do you know which company is right for your business. No need to worry, check out the 5 questions you need to ask when evaluating a commercial cleaning contractor.
How long have you been in the business?
In any career, time breeds experience. The longer your commercial cleaning company has been on the job, the more experience they are going to have. This means that they have had time to discover the best cleaning products in the market, and the best cleaning techniques as well. For example, when it comes to cleaning carpets, they will know that steam cleaning is more effective and allows carpets to dry faster as compared to the hot water extraction method.
How long has the cleaning team been together?
Unfortunately, experience as a business is not enough. You should also find out how long the cleaning team that will be working for you has been together. This helps you gauge how cohesive their working routine is. If they have been working together for some time, they will each understand their individual duties well, they'll make fewer mistakes, and they will work faster - thanks to the specialization of duties.
Do you have other clients of a similar scope?
Commercial cleaning contractors serve business clients of different sizes. The larger the business, the more complex their work will be. This is because they'll have more work to do. At the evaluation stage, therefore, you should ask if they have other clients of a similar size as you. If they do, then that means they can handle the job okay. If they do not, that means that they may not have enough capacity (experience, staff, and equipment) to manage the job effectively.
Have the security backgrounds of your employees been checked?
Another pertinent area to ask about is security. Cleaning staff wok in deserted work spaces during after-hours. You should therefore ensure that the contractor has undertaken a security check on every member of the cleaning team. This will put your mind at ease and avoid cases of vandalism or theft from taking place among the cleaners.
What cleaning services do I get?
And probably for the most important question, find out which cleaning services you will be getting. This will help eliminate any misunderstandings down the line. Note that all commercial cleaning companies do not offer the same services. You may find that some do not clean windows, while others do not provide trash bags, etc. This question also allows you to understand if you get a set of general cleaning services or if you get to choose the specific custom services you want.
These 5 questions cover most of what you need to know and will help you to quickly evaluate if the commercial cleaning contractor is a good fit for you, or not.